·         IT related degree and/or MSc
·         Solid personal experience with modems, routers, networking and broadband services
·         Patience, Courtesy and the ability to paying attention to ultimate detail
·         Ability to work full on for extended periods of time

    To answer  and direct calls to the relevant department/division.
    To perform data entry and other necessary work
    To maintain complete professionalism in communication while dealing with clients, customers, etc.
    To maintain and ensure completion of paperwork, sign-in documents
    Coordinating with field engineers
    All data entry work
    Call logging and updating the call register daily

The Browns Group with over 135 years of experience and expertise is a leading conglomerate with a multi – billion rupee turnover and are market leaders in seven segments of its operation. Engineering and Hardware, Power Generation, Agriculture, Travel/Leisure and Animal Healthcare, Business Solutions & Electronics and Home Appliances consist of the Group’s main sectors of operation.

We are looking for an ambitious, charismatic leader to oversee the operations of our Sri Lankan Business Unit specializing in OOH media.

To be considered, the candidate should have a proven record to actively drive new business growth and develop new revenue streams.

A vacancy exists for a dynamic individual with a relevant industry experience with a flair for marketing. Your responsibility involves proactive client engagements, lead generation for the presales team, studying industry requirements and closing deals. You will also be involved in scoping online marketing/business plans for current & prospective clients.

The ideal candidate will need to have a track record in the industry, a friendly personality, be a team player and have an excellent command of English. You should possess the drive to learn and continuously improve on work performances.

Act as an important link between the client and the operations team. Attend client calls, interact with clients frequently, manage job queues and communicate feedback to operations team. Recognize performance and behavioral problems in team and act proactively to ensure productivity is unhampered.

    A Smart, Intelligent & outgoing personality is essential
    Polite communication skills and fluency in English
    Age preferably below 28 years
    Prior experience in Customer Service will play a vital role in your Selection Process. 
    good PR skills 

                 o   Minimum of 5 yrs experience in  IT commercial negotiations
                 o   Minimum of 2 years experience in senior IT management
                 o   Understanding of commercial context of industry
                 o   Demonstrated experience in effective relationship building and collaboration, team work,  and customer focus
                 o   Financial management

- Female candidates 20 - 30 years
- GCE A/L and Degree/Diploma
- Computer literate
- Excellent command of English and Sinhala
- Min 2 years of work experience in relevant area(customer service)
- Salary is 30,000

You should possess an understanding of the Video Post-Production solutions market and an understanding of the Broadcast solutions. Understanding on film post-production would be an added advantage. The ideal candidate should be a person who is willing to take up challenges and achieve sales targets for the post production and broadcast sector. 
You should develop new strategies and develop projects to meet customer requirements. You would be required to undertake research in this sector, develop budgets and work towards achieving them. Technical competency in configuration of solution is required. You would also be required to provide leadership to others who would be involved in this sector.